How to Get More Tax Clients: A Season-by-Season Plan
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Short answer: how to get more tax clients comes down to timing. Get your Google profile, reminders and online booking ready in the fall, then answer every call and form fast from late January to April, and ask for a review when each return is filed.
| Month | Focus |
|---|---|
| September to October | Google profile, service pages, booking set up |
| November to December | Remind last year's clients, open the calendar |
| January | Filing season opens, inquiries jump |
| February to March | Answer fast, ask for reviews |
| April | Deadline week, extension clients, reviews |
Why is timing the key to getting more tax clients?
Demand for tax help arrives all at once.
The IRS opened the 2025 filing season on January 27, with an April 15 deadline, and expected more than 140 million individual returns.
By February 14, 2025, the IRS had already received about 33 million returns. By April 11, 2025, it had received about 117.6 million, and about 62.8 million of them were e-filed by tax professionals.
Most people pick a preparer in a narrow window. If your marketing starts in February, you're late.
What should tax preparers do in September and October?
This is the build season. Nothing here needs to be rushed.
- Update your Google Business Profile. Services listed by name, real photos, the correct phone number.
- Build a page for each service. Individual returns, business returns, bookkeeping. See our page on websites for accounting firms.
- Set up online booking. Real open times for the season, ready before January.
- Write your auto-replies. The text a missed caller gets, the reply a web form sends.
New pages take months to settle in Google. Our guide on what SEO for accountants costs explains the timeline.
What should you do in November and December?
Fill the calendar with the people who already trust you.
- Remind returning clients. A short email or text: "We're booking tax appointments now. Pick your time here."
- Give them first choice. Returning clients book before you open times to new clients.
- Set tax-season hours on Google. Extended evenings, Saturdays, and holiday closures.
Hours matter more than they look. Backlinko's local SEO statistics cite BrightLocal data that 40 percent of consumers search for a local business to check its hours at least a few times a month. Wrong hours send people to the next office.
How do you answer calls in rush season?
This is where most tax practices lose new clients without knowing it.
From February to April, everyone is working returns and the phone rings anyway. Every call that goes to voicemail is a person who may call the next preparer on the list.
A simple setup:
- Text back every missed call. Right away, with a booking link. Here's how missed-call text-back works.
- Reply to web forms within a minute. An instant answer with open times.
- Let people book online. No phone tag for a 30-minute appointment.
- Use a two-way text inbox. Staff answer quick questions between returns.
Keep every form and text short: name, contact, service and preferred time. Never ask for tax documents, Social Security numbers or income details by text or web form. Those wait for your secure portal or the appointment.
How do reviews help you get more tax clients?
People check reviews before they hand over their finances.
BrightLocal's 2025 consumer review survey found just 4 percent of consumers never read online business reviews. Email was the request method most likely to get a review, rising from 32 to 40 percent.
When to ask:
- Right after the return is filed
- In a short email or text with a direct link to your Google review page
- Once, with no reminders that feel pushy
What to leave out: anything about the client's refund, balance or situation.
What marketing for tax preparers works in April?
Deadline week is busy, but it's also a chance.
- Keep your Google hours exact for the final days.
- Make extension clients easy to book for after the deadline.
- Send review requests for every return you finished in March and April.
- Note what came in. Which calls, forms and referrals brought new clients this season.
That last list tells you where to spend next fall.
What does marketing for tax preparers cost with Axeon?
The pieces above are built into AxeonCORE, from $799/mo on a 12-month agreement, with $0 setup (normally $3,000):
| Included in AxeonCORE | What it does in tax season |
|---|---|
| Custom website | A page per service, booking on every page |
| Local SEO | Google Business Profile, tax-season hours, review requests after every appointment |
| 24/7 missed-call text-back | A missed call in March gets a text back right away |
| 60-second first reply | Every web inquiry is answered within a minute |
| Online booking and two-way text inbox | Clients pick a time or text your office directly |
| Call tracking and AxeonPROOF | Calls, inquiries and reviews in one monthly dashboard |
Month-to-month is available with the $3,000 setup paid upfront, or prepay a year for $7,990. AxeonGROWTH is $1,999/mo plus ad spend ($500/mo minimum) and adds ads management, an AI phone receptionist and quarterly photo and video. Full details are on our pricing page.
Our forms collect name, contact, service and preferred time only. Pages explain your services and never give tax advice. We don't promise rankings or a number of new clients. One practice or firm per specialty within 5 miles.
See more on our accounting and CPA firm page and our local SEO for accounting firms page.
More on marketing for tax preparers and marketing for bookkeepers.
The bottom line
To get more tax clients, build in the fall, remind returning clients before January, answer every call and form fast in the rush, and ask for a review when each return is filed.
Axeon Studio is in West Des Moines, IA. Want to know if your area is open? Check your area. $0 to start. Nothing due until it's working.
Want more patients and clients from this?
We partner with one practice or firm per specialty within 5 miles. Check if yours is open and we'll show you what we found: an after-hours test call, your website's reply speed, and your reviews next to the top three nearby. $0 to start. Nothing due until it's working.
Common Questions
How do I get more tax clients?
Start in the fall: update your Google Business Profile, remind last year's clients, and open online booking before January. Then answer every call and form quickly from late January to April, and ask for reviews when returns are filed.
When should tax preparers start marketing?
September and October. Pages and profile changes need time to settle before the IRS filing season opens in late January.
How do tax preparers handle calls in rush season?
With a text back for every missed call, an instant reply to web forms with a booking link, and online booking so people can pick a time without waiting on hold.
Do reviews matter for tax preparers?
Yes. In BrightLocal's 2025 survey, just 4 percent of consumers said they never read online business reviews. Ask right after a return is filed.
What should a tax preparer's booking form collect?
Name, phone, email, the service needed and a preferred time. Never ask for tax documents, Social Security numbers or income details on a web form or by text.
Sources
- The IRS opened the 2025 filing season on Monday, Jan. 27, 2025, with a Tuesday, April 15 federal deadline, and expected more than 140 million individual returns for tax year 2024. Source: irs.gov
- Cumulative through Feb. 14, 2025, the IRS had received 33,040,000 individual returns. Source: irs.gov
- Cumulative through April 11, 2025, the IRS had received 117,588,000 returns; 62,803,000 were e-filed by tax professionals and 51,104,000 were self-prepared e-filed returns. Source: irs.gov
- 40% of consumers search for a local business to see its opening hours at least a few times per month; 46% of Google searches have local intent. Source: backlinko.com
- BrightLocal 2025: just 4% of consumers never read online business reviews; email requests rose from 32% to 40% as the method most likely to get a review. Source: brightlocal.com
Related
Related industries: Accounting & CPA Firms