Ownership

What you keep if you leave.

Dentists tell each other about agencies that keep the website, the ad account or the domain. Here is exactly what's yours with Axeon, in plain English, before you sign anything.

Always yours

From day one, whether you stay or go.

  • Your domain name
  • Your Google Business Profile
  • Your Google Ads account, campaigns and history, in your name and on your card
  • Your own business phone numbers
  • The photos, text and other materials you give us
  • Lead, patient and client contact data collected through the service

When you leave, and once your account is paid in full, we export your contact data to you in a standard format.

Becomes yours

Once the initial term is paid in full.

  • Your custom website design
  • The page copy we wrote for you
  • Your site code
  • The design files

Until then, Axeon owns them and you have a license to use them for your practice.

Stops when you leave

These are a service, so they end with the agreement.

  • The intake and messaging system
  • Call tracking and texting numbers
  • Online booking
  • Review automation
  • The AI receptionist
  • Reactivation campaigns
  • AxeonPROOF

Axeon's own reusable tools and templates stay Axeon's. Where they're built into your website, you get a license to keep using them as part of it.

Leaving

No surprise renewals.

  • After the first 12 monthsYour agreement goes month-to-month. It doesn't renew for another year. End it with 30 days' written notice.
  • In the first 90 daysIf we miss our launch, reply-time or review-request promises and don't fix it within 15 days, you can walk away owing nothing for the rest of the term.
  • On the way outIf your account is paid in full, you get your website files, design files and a contact data export. We can keep the site live for up to 30 days while you move it.

This is a summary. The full wording is in our Terms and your signed agreement, which win if anything here differs.